Hathooray – Frequently Asked Questions (FAQ)
1. What products can I customize?
At Hathooray, you can personalize baseball caps, hoodies, T-shirts, sweatshirts, and more. Each product page clearly shows the customization options available.
Just follow these simple steps:
Select your product
Click “Customize”
Upload your design or enter text
Preview your item
Add to cart and checkout
Yes! Our live preview tool lets you see your design before you place your order.
Orders are usually produced within 2–5 business days. Shipping times depend on your location within the U.S.
We can make changes within 24 hours if production has not started. Contact us as soon as possible.
Since all items are custom-made, we do not accept returns unless the item is damaged, defective, or incorrect.
Contact us within 48 hours with photos. We’ll offer a replacement or refund.
Yes! We accept JPG, PNG, and PDF files. High-resolution images work best.
Yes! We offer special pricing for bulk orders, companies, teams, and events. Please contact us for details.
Yes, we ship to all U.S. states. Estimated shipping fees and delivery time appear at checkout.
No. Your designs are used only for your order and will never be shared without your permission.
Email us at service@hathooray.com and we’ll reply within 24 hours on business days.
At Hathooray, you can personalize baseball caps, hoodies, T-shirts, sweatshirts, and more. Each product page clearly shows the customization options available.
Just follow these simple steps:
Select your product
Click “Customize”
Upload your design or enter text
Preview your item
Add to cart and checkout
Yes! Our live preview tool lets you see your design before you place your order.
Orders are usually produced within 2–5 business days. Shipping times depend on your location within the U.S.
We can make changes within 24 hours if production has not started. Contact us as soon as possible.
Since all items are custom-made, we do not accept returns unless the item is damaged, defective, or incorrect.
Contact us within 48 hours with photos. We’ll offer a replacement or refund.
Yes! We accept JPG, PNG, and PDF files. High-resolution images work best.
Yes! We offer special pricing for bulk orders, companies, teams, and events. Please contact us for details.
Yes, we ship to all U.S. states. Estimated shipping fees and delivery time appear at checkout.
No. Your designs are used only for your order and will never be shared without your permission.
Email us at service@hathooray.com and we’ll reply within 24 hours on business days.